Digital Marketing Privacy Policy

1. Digital Marketing Privacy Policy & Information We Collect

When you contact us or request a service, we may collect information that you voluntarily provide, such as your name, phone number, email address, business name, website address, service requirement and message.

We may also receive basic technical information such as browser type, device information, approximate location, IP address and website usage information where such information is made available through normal website technologies or analytics.

For related information, review our Terms & Conditions and Refund Policy.

2. How We Use Information

Information may be used to:

• Respond to enquiries and consultation requests.
• Understand your business requirements.
• Provide, manage and improve requested services.
• Communicate about projects, payments, support or service updates.
• Improve our website, marketing and user experience.
• Maintain records necessary for business and operational purposes.

3. Contact Form Information

If you submit our website contact form, the information you provide may be stored in our business records or connected spreadsheet systems used to receive and manage enquiries.

We use this information for legitimate business communication and service-related purposes and do not intend to sell submitted contact information as a standalone data product.

4. Privacy Policy, Cookies & Analytics

Our website may use cookies, analytics tools, caching technologies or similar technologies to improve website performance, understand visitor activity and maintain website functionality.

Third-party analytics or advertising services may process information according to their own privacy policies and settings.

5. Advertising & Third-Party Platforms

Our services may involve platforms such as Meta, Google, Native advertising networks, hosting providers, analytics tools, payment providers and other third-party services.

When these services are used, information may be processed by the relevant provider under its own terms and privacy policy. Mpower Ad Agency does not control the privacy practices of independent third-party platforms.

6. Privacy Policy & Data Sharing

We may share information with trusted service providers or platforms where reasonably necessary to operate the website, provide requested services, process payments, manage campaigns, maintain systems or respond to your enquiry.

We may also disclose information where required by applicable law, legal process or a lawful government request.

7. Data Security

We take reasonable practical measures to protect information from unauthorized access, misuse or disclosure. However, no website, online system or method of electronic transmission can be guaranteed to be completely secure.

8. Data Retention

We may retain information for as long as reasonably necessary for communication, service delivery, accounting, legal, operational or legitimate business purposes. When information is no longer reasonably required, it may be deleted or disposed of according to our normal business practices.

9. Your Choices

You may contact us if you want to ask about information you have submitted to us, request correction of inaccurate information, or ask about the handling of your personal information, subject to applicable law and reasonable verification.

10. Children's Privacy

Our services are intended for businesses and general adult users. We do not knowingly request personal information from children for the purpose of providing our business services.

11. External Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content or security of those external websites. Please review their respective privacy policies before submitting information.

For Google's privacy practices, see Google Privacy Policy.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology or applicable requirements. The latest version published on this page will replace previous versions.

13. Contact Us

If you have questions about this Privacy Policy or how we handle information, please contact Mpower Ad Agency.