Terms & Conditions

1. Agreement

By using this website or purchasing a service from Mpower Ad Agency, you agree to these Terms & Conditions. If a separate written proposal, quotation, work order, agreement or service contract is signed or approved for a particular project, the terms of that written document will apply to that project.

2. Written Agreement

For any specific service, the scope, price, timeline, deliverables and other agreed conditions should be confirmed in writing. Written communication or an approved proposal/quotation may be used to confirm the agreed scope.

3. Services

Mpower Ad Agency may provide Meta Ads, Google Ads, Native Ads, SEO, website design, creative services, lead generation, consulting and other digital marketing services. The exact service depends on the agreed scope and payment plan.

4. Payments

The client agrees to pay the fees mentioned in the approved proposal, quotation, invoice or written agreement. Work may begin after the required payment or advance has been received.

Any applicable advertising budget, domain, hosting, software, third-party tool or other external cost is separate unless specifically included in writing.

5. Advertising & Results

Advertising performance depends on factors including market conditions, competition, offer, pricing, creative quality, landing pages, audience response and decisions made by advertising platforms.

Unless expressly agreed in writing, Mpower Ad Agency does not guarantee a specific number of leads, sales, revenue, CPL, ROAS, ranking or other business result.

6. Client Responsibilities

• The client will provide accurate information, access, approvals and required materials.
• Delays caused by missing information, approvals or access may affect timelines.
• The client is responsible for the legality and accuracy of claims, products, offers and business information supplied to the agency.

7. Third-Party Platforms

Services may depend on platforms such as Meta, Google, hosting providers, domain registrars, software providers and other third parties. Their policies, approvals, availability, restrictions or technical decisions are outside the agency's direct control.

8. Content & Intellectual Property

Unless otherwise agreed in writing, third-party assets, paid tools, stock materials, platform accounts and external resources remain subject to their respective ownership and licence terms.

Final client deliverables may be used by the client according to the agreed project terms. Unpaid work, drafts, internal strategies and agency-owned materials remain the property of Mpower Ad Agency unless otherwise agreed in writing.

9. Cancellation & Refunds

Cancellation and refund requests are handled according to the applicable service agreement and our Refund Policy. Starting work does not automatically create a right to a refund.

10. Changes to Terms

Mpower Ad Agency may update these Terms & Conditions when required. The latest version published on this website will apply to future use of the website and future service arrangements, subject to any separate written agreement already in effect.

11. Contact

For questions regarding these terms or your service, please contact us using the details below.